Data Privacy & Compliance

Account & Data Deletion Request

App Name: Ace Ludo (Board Game) Developer: Aramse Booking Policy Status: Google Play Compliant

In strict compliance with Google Play's User Data & Account Deletion Policy, this page provides transparent instructions and an automated request form for users of Ace Ludo to permanently request the deletion of their game account, player profile, and all associated personal data stored on our servers.

✅ User Control Guarantee: When you request account deletion, all personal identifiers, linked Google authentication tokens, match history, and device records are completely and irrevocably purged.

1. Step-by-Step Instructions to Request Deletion

You may request account and data deletion using any of the following three convenient methods:

Method A: Instant Web Form (Recommended)

Fill out the official request form below on this page using the Google Email address or Player ID linked to your Ace Ludo app. Our automated database handler queues your account for immediate purging.

Method B: Direct In-App Request

1. Open the Ace Ludo app on your Android device.
2. Tap on Profile / Settings (gear icon).
3. Scroll down and tap "Delete Account & Player Data".
4. Confirm the prompt to immediately wipe local storage and unbind your device from our servers.

Method C: Email Compliance Request

Send an email from your registered Google email address to our official developer support team at:
Email: aramsebooking@gmail.com
Subject Line: Ace Ludo - Account Deletion Request
Please include your player nickname or registered Gmail address. Requests sent via email are processed within 48 to 72 hours.

Submit Web Account Deletion Request

Enter your account details below to initiate permanent data erasure:

Registered Google Email Address *

Player Name / Nickname (Optional)

Reason for Account Deletion (Optional)

I understand that this action is permanent. All my game scores, leaderboard rankings, custom room tokens, and linked profile data will be permanently wiped and cannot be recovered.

🎉 Deletion Request Registered Successfully

Your request has been validated. In accordance with Google Play developer standards, your account identifiers, game statistics, and device links will be permanently expunged within 14 business days.

2. Types of Data That Will Be Deleted

Upon processing your deletion request, the following records are permanently erased from all production servers and databases:

Personal Profile Info: Display name, Google OAuth email address, and profile photo URL.
Authentication & Session Tokens: Unique device tokens, watchdog sync counters, and login timestamps.
Game Records: Match history, win/loss stats, coin balances, and private custom room participation logs.
Referral Data: Any linked Sub-Admin referral code and associated affiliate player associations.
Telemetry Data: Device model info, battery percentages, and network operator names logged during active sessions.

3. Data Retention Period & Policies

Deletion Timeline: Direct in-app requests wipe device tokens immediately. Web and email requests are queued and processed permanently within 14 business days.
Residual Data: We do not retain any residual backups containing your personal identifiers after the retention timeline completes.
Legal or Financial Exemptions: If applicable law requires transaction archiving (e.g. tax records for digital in-app purchases processed by Google Play Billing), only non-identifiable accounting records may be retained for the minimum statutory period.